Driving Directions & Parking Info:
The Pabst | The Riverside | Turner Hall Ballroom

______________________________________________________________________________

Frequently Asked Questions

"What are your hours?"
The Pabst & Riverside are open Noon-6:30 p.m. Monday–Friday, and all 3 venues are open starting two hours before scheduled start times of events.

"What time do the doors open for a performance?"
The building opens one hour prior to most performances. Doors into the concert hall open 30 minutes prior to most performances. Our bars open one hour prior to performances at the Pabst and Riverside and 30 minutes prior at Turner Hall Ballroom.

"I'm running late, can I still be seated?"
Latecomers will be seated at a suitable break in the performance.

"I lost my ticket, can I still get in?"
We can reprint tickets sold through our system at any point before and during our shows with proof of purchase (photo ID or charge card used to make the purchase).

"Are there intermissions? How long are they?"
Generally there are intermissions but this depends on the artist. We usually find out one way or the other by a few hours before the show's scheduled start time. Please call (414) 286-3205 Mon-Fri Noon - 6:30 PM for more information.

"Are refreshments offered?"
Our bars at the Pabst & Riverside open 1 hour prior to performances. Our bars at Turner Hall Ballroom open 30 minutes prior. Drinks are sold throughout performances. And yes, you can bring your drink in with you!

"I lost my umbrella, do you have a lost and found?"
Call 414-286-3891 to check whether lost articles have been found.

"I have a disability. Do you offer assistance?"
All of our venues have entrances with enhanced accessibility. In addition, The Pabst Theater has a limited number of hearing assistance devices available for use during some performances. Call the Pabst Theater box office at 414-286-3205 to check on availability.

If you are using a wheelchair or are visually impaired, please inform the box office of your seating needs when you purchase your tickets. Elevators are available at all of our venues. To arrange for assistance upon your arrival to the theater, please contact the Box Office at 414-286-3205 at least several days prior to the performance date.

Terms & Conditions:

No refunds. No exchanges. We reserve the right to change the method of delivery to Will Call (pick-up at the box office) at any time after purchase. If we make this change the ticket(s) may be picked up within 2 hours of the show's start time and a photo ID and the charge card used for the purchase will be required to claim the ticket.

Tickets may not be resold for any amount above face value. If the ticket is found to be offered for resale we may invalidate the barcode, refund the ticket price less a restocking charge, and the purchaser will forfeit all fees. The ticket may not be resold within 1500 feet of the venue.

All performances, performers, dates, and times are subject to change without notice.

Everyone, regardless of age, must have a ticket to be admitted into the venue.

Ticketholders are admitted subject to the following stipulations:

1. This is a revocable license for admittance
2. The venue and/or promoter may be the exclusive owner of the copyright for this performance
3. All attendees grant unrestricted rights & licenses for use of their likenesses in any form of public broadcast or reproduction
4. We reserve the right to search all persons, packages, and bags entering the premises
5. We reserve the right to refuse admission or eject anyone from the premises due to disorderly behavior without issuing a refund

Only the venue may determine which is the valid ticket if multiple copies are found.

All venue policies and procedures are subject to change without notice.

WARNING! You are at YOUR OWN RISK with respect to the dangers incidental to the event.

Enjoy the show!