The landmark historic buildings of the Pabst Theater, Riverside Theater, and Turner Hall Ballroom accommodate special seating needs as part of normal business practices. We value each and every patron. We believe every purchase should be satisfactory and we work to ensure that every experience is the best that it can be. We understand the importance of personal comfort and convenience while attending performances at our venues.
Accessible locations are reserved for use by patrons with disabilities, but may be released for general sale when all other locations are sold. If you are planning on transferring to a theater seat from a wheelchair or mobility device, please inform the ticket office when ordering so we may seat you in an appropriate and safe location.
If available, individuals may exchange one ticket for an accessible seat and one for a companion.
For general admission shows we keep the ADA accessible areas open for those who require it – no distinct type of ticket is required.Please remember, fire safety codes forbid items such as wheelchairs and mobility devices from being left in any aisle where they may become an obstruction in an emergency.
Our venues have elevators for entering the venue, for access to seating, and to accessible restrooms. Customers with walking aids or wheelchairs have the option of storing them during shows. Our ushers are available for seating assistance. The Pabst Theater also offers hearing assistance devices for many types of shows. Please speak with the House Manager on the night of the performance for details. Other accommodations can be made based on specific needs – ask the box office when you’re buying your tickets.
Pabst Theater - Use the entrance through the Milwaukee Center (at the main box office). Turner Hall Ballroom - Use the elevator that is located on the north side of the building. The Riverside Theater - All patrons use the main entrance off of Wisconsin